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Privacy Policy

Last revised: September 1, 2025

The purpose of this Privacy Policy is to inform you about Fast Creative Inc. and its product, **Chilepod – Smart Voice Agents** (collectively referred to as “Fast Creative AI,” “Chilepod,” “we,” “our,” or “us”), including how we collect, use, and disclose your personal information when you interact with our website and with our products and services. This Privacy Policy relates to all of our activities unless we have provided you with a separate Privacy Policy for a particular product, service, or activity.

In this Statement, we use the word “Customer” to refer to anyone who has subscribed to or paid for use of our services. We use the word “you” to refer to any other individual user of our services, such as an employee of a customer, or an individual browsing or using our website and web-based resources.

By using our website or services, you consent to the collection, use, and disclosure of your personal information as set out in this Privacy Policy.

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What This Privacy Policy Covers

  • Personal Information We Collect
  • How We Use Your Personal Information
  • How We Share Your Personal Information
  • Your Consent
  • Cookies and Tracking
  • Google Analytics and Google User Data
  • Limited Use of Google User Data
  • Your Rights Regarding Your Personal Information
  • Third-Party Websites and Services
  • Retention and International Transfers
  • Information Security
  • Changes to This Privacy Policy
  • How to Contact Us

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Personal Information We Collect

Personal information” means information about an identifiable individual. This may include:

* Contact details (name, email, phone, etc.)
* Technical usage data (IP address, browser info, time zone, etc.)
* Information you input or generate through use of our services (including voice/audio data)
* Marketing preferences and event participation

We also collect anonymized and aggregated data that is not considered personal information.

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How We Use Your Personal Information

We use your data to:

* Provide and manage services
* Respond to inquiries or support requests
* Personalize your user experience
* Prevent fraud and ensure security
* Improve our operations and offerings
* Send marketing and communications (with your consent)
* Comply with legal obligations

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How We Share Your Personal Information

We share your personal information only with:

* Third-party service providers (e.g., hosting, support, analytics, payment processors)
* Government or legal authorities where required
* Other parties with your explicit consent
* In case of mergers, reorganizations, or sale of assets

If you’re a user of a Fast Creative customer, please contact that customer directly for any requests related to your personal data.

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Your Consent

We collect, use, and disclose personal information with your consent or as required by law. Consent may be express or implied based on the context.

You may withdraw consent by contacting us, subject to legal or contractual restrictions. Withdrawing consent may limit your access to some features.

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Cookies and Tracking

We use cookies, beacons, and other tracking technologies to:

* Analyze website performance
* Customize user experience
* Track usage behavior

You may disable cookies via browser settings, but some features may not function properly.

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Google Analytics & Google User Data

We use Google Analytics and may access Google user data with your authorization via OAuth. We:

* Only access what’s required
* Do not serve ads with this data
* Do not allow human review unless legally required or you give explicit consent

We comply with Google’s API Services User Data Policy including the Limited Use requirements.

You can revoke access anytime from your Google account settings.

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Your Rights

You may request to access, correct, or delete your personal data. Where applicable, you also have the right to:

* Withdraw consent
* Restrict processing
* Request data portability
* Object to automated decisions

To exercise your rights, contact us using the details below.

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Third-Party Websites and Services

We may link to third-party services. Their privacy policies apply, not ours.

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Retention, Transfers & Storage

Your personal information may be stored or processed in any country where we or our service providers operate. We ensure legal safeguards are in place when data is transferred internationally.

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Information Security

We use physical, organizational, and technical safeguards to protect your data. No system is 100% secure, so we encourage you to also protect your credentials.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated revision date.

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Contact Us

Questions or concerns? Contact us at:
📧 hello@fastcreative.com